Draft outline. This is not Plateline's privacy policy yet. Have it written or checked before taking real sign-ups; Apple also asks for its address.
Privacy
What the finished policy needs to cover, under the Australian Privacy Act:
Restaurant owners
- What we collect at sign-up: name, restaurant details, email, password (stored only as a hash in the app)
- Payments are handled by Stripe; card numbers never reach Plateline
- How long we keep account and billing records
Guests of restaurants
- Names, phone numbers and emails that guests give when they book or order
- That each restaurant controls its own guest data, and Plateline stores it on the restaurant's behalf
- Phone call recordings and transcripts, once the AI phone add-on is live
Everyone
- Where data is stored, and the services Plateline uses (hosting, Stripe, Twilio, Anthropic)
- How to see, correct or delete your information
- How to make a complaint, and a contact address